Nobody plans for an accident, but a short checklist keeps a bad day from getting worse. Save this page or screenshot it for the glovebox.
At the scene
- Move to a safe spot if the vehicles are drivable and no one is injured.
- Call 911 if there are injuries, blocked lanes, or disputed fault.
- Photograph every angle of both vehicles, license plates, and the surrounding scene.
- Exchange insurance, license, and contact info — no discussion of fault.
- Get names and phone numbers of any witnesses before they leave.
Within 24 hours
- Open a claim with your own insurer, even if the other driver was at fault.
- Write down the claim number and adjuster's direct line.
- Ask whether your policy includes rental coverage and for how many days.
- Do not authorize repairs at a shop chosen by the other driver's insurance without checking it first.
Choosing your body shop
In Washington, you have the right to pick your own repair shop — insurance companies can recommend, but they cannot require. Call the shop directly, describe the damage, and ask about their process, warranty, and typical turnaround. A good shop will happily walk you through everything before you commit.
What we do when you call us
Mild To Wild handles the paperwork side of your claim from start to finish. Bring the vehicle in for a free estimate, and we will coordinate directly with your adjuster, submit supplements when hidden damage appears, and keep you updated at every milestone until we hand back the keys.
Need work done on your vehicle?
Free written estimates. Direct insurance handling. Guaranteed workmanship.
